FAQs

Got a query before you start the trial? The answer is probably here –
but you can always give us a call on (+44) 844 414 5158

Taking a trial

Do I need to give my credit card details?
  • Not at all – the trial is absolutely free and you’re under no obligation to buy – you just can spend two weeks trying out Storefront to see whether it’s right for your business (and we’re very sure you’ll be convinced it is!)

What details do I need to provide to start my trial?
  • Just your first name and your email address, so we can send you details about how to activate your trial. If you are happy to also provide your phone number, then a dedicated account manager can be on hand to personally help you with getting your site up and running. We promise not to pass on your email address to any third parties – we know how annoying spam is!

What package will I be trialling?
  • Storefront comes in three different packages, Seller, Pro Seller and Pro Seller Plus. During your trial you’ll be using the top package, Pro Seller Plus. Your account manager will be happy to help you find the right package and price plan for you and your business. 

What happens when my trial is up?
  • During your trial, you can choose to buy at any time, either by logging into your account or by giving your account manager a call. The same is true for when the trial ends.

Building your site

I don't know anything about websites!
  • No problem – it’s never too late to learn. And in any case, our software is designed to help anyone build a website, whether you’ve no experience at all of website design or whether it’s your bread and butter.

How do I create my website?
  • When you’re building your pages, you just drag-and-drop in your content, images and widgets – it’s really easy.

What support is available?
  • During your trial, you’ll get access to the complete support package – including help via phone, email and our free Live Chat service. You’ll also be assigned a personal account manager, on hand for any help you need.

Moving forward

I’ve loved my trial – how do I buy?
  • Really easily – we've got price plans to suit every business budget. Our longer packages are a really cost-effective solution and can work out to as little as £15 a month. Or, if you want a more flexible contract, ask about our rolling monthly deals! Chat to your account manager and they'll be happy to help you find the perfect package. 

Is my domain name included?
  • When you buy any Storefront package for longer than one month, then your domain name is included. If you already own a domain name you can either ‘point’ your shop to it, or transfer it to Mr Site.

What about hosting?
  • All your hosting is included, as well as email address, storage and bandwith. Storefront is the complete package, so you don’t need to worry about hidden extras.

Using Storefront

How many products and categories can I add to my site?
  • With Pro-Seller Plus, you can add as many categories and products as you like; with Seller, you can have up to 500 products and 20 categories, and with Pro Seller you can add 2000 products and 50 categories.

Can I offer sale prices in my new shop?
  • Yes you can, and it only takes a few moments to put a product or category on sale. Plus, with Seller and Pro-Seller you can offer discounts and voucher codes.

How do I customise my shop?
  • Storefront uses drag-and-drop technology – so it’s really easy to move the components of your page around. Want to drag an image from the top to the bottom? Drop in a twitter feed on the side of a page? Add your logo or change the background colour? Just a few clicks of your mouse and you can.

“If you’re looking for a way to design an e-commerce site...then Storefront’s a great option”

Ian Marks
MicroMart

“Impressive features...an excellent choice”

Matt Hanson
PC Plus Editor’s Choice
Contact us

Get in touch if you need help

UK: (+44) 844 414 5158
Lines open 9:30am - 5:30pm (local time)
Or email: sales@mrsite.co.uk

"Simplified website creation...with professional results." Computer Active
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"If your small business, Storefront offers a great service for a reasonable price" Computer Active
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"Very impressive" Computer Active
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"Everything you might expect is in there...and comes with technical support from people who seem to know what they're talking about, which make a nice change" Engineering and Technology Magazine
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"Despite being as simple as it gets...delivers fast and striking results." Sunday Times
"A doddle to use, but the results look...professional" Sunday Times
"Within two hours we had constructed a professional e-commerce store sorted into three categories, plus a blog and a contacts page." Sunday Times
"Will help those in retailing give their customers an online offering, taking a chunk of the ever-increasing online spend." Lingerie Buyer